We find that the following questions are the ones most commonly asked – if there is anything that you think we haven’t covered, please feel free to email us with your query at firstname.lastname@example.org or on +353 87 2765919.
Q: Will my order be charged VAT?
A: Yes, all our products are charged at the standard rate of 23% VAT.
Q: Are your products original designs?
A: Yes, all our products are designed by some of Europe’s top designers and manufactured to European quality standards. Certificates available upon request.
Q: Are your products suitable for commercial environments?
A: All are products are Contract Standard so ideally suited to both domestic and commercial environments.
Q: Do you provide samples?
A: Yes, we can arrange a site visit and provide you with product samples and swatches. We will discuss trade pricing structure and advise on the best solutions for your project.
Q: How secure are my credit card details if I use them online with dinewithdesign.ie?
A: Shopping at dinewithdesign.ie is safe. Our site is protected by SSL encryption technology and we DO NOT store your credit card details.
Q: Do you provide a guarantee with your products?
A: Yes, we provide a one year manufacturers warranty with all of our products, in addition to your statutory rights under The Sale of Goods Act
Q: Do any of your products require assembly?
A: Most of our chair products come fully assembled but some items may require very simple assembly (e.g table legs, barstools etc.). We have taken great care to ensure that assembly, where needed, is quick and as easy as possible.
Q. Do you offer trade or volume discounts?
A: Yes we do – please see our quantities discounts on each product page. For trade quotations please email us at email@example.com with your details.
Q. What is the lead time on my order?
A. Lead times can vary depending on the item ordered. Average delivery is 14 – 28 days upon receipt of payment.
Q: How much do you charge for delivery?
A: We offer free delivery through Ireland.
Q: Do you require payment upfront?
A: Yes, orders will only be processed upon receipt of payment.
Q. What is the status of my order?
A. Please email us at firstname.lastname@example.org or call us on +353 0 87 2765919
Q. Do we ship outside of Ireland?
A. At present we only deliver throughout Ireland including Northern Ireland.
Q. What is your returns policy?
A. Please see our terms & conditions page.